If you are a first time user, click on “Activate” on the Home page and follow the prompts. Once you have signed up, you will be redirected to the “Sign in” page.
An email with an OTP pin will be sent to your registered email address. Enter the OTP and verify your account details to proceed to your smrt!Wallet.
Go to “Top-Up” in the menu for online or mobile. Select payment method (online gateway or service provider’s bank details). Use your wallet account number as payment reference.
To edit your profile:
Your account balance is similar to a bank account balance, calculated based on daily or monthly billing by your service provider. It is displayed on the online dashboard or mobile app summary page. To view billed items and the monthly balance, check the expense section.
To receive budget warnings:
To receive budget warnings:
To adjust your low credit alert frequency, follow these steps:
You can download documents from the online dashboard or mobile app under “Documents” or “Manage Account.” Access expense account statements, payment receipts, proforma invoices, and monthly invoices if applicable.
To monitor utility spending like electricity, water, and gas:
In the online dashboard, access utilities in the menu bar on the left side panel. In the mobile app, tap “Utility Items” on the summary page. Choose an item to view and click “View Consumption” at the top right.
Click “contact us” for service provider details. Remember ismrt! is not a service provider, but provides software for utility service providers in South Africa.
ismrt! is a comprehensive utility management solution offering advanced metering technology, flexible billing, and streamlined collections.
ismrt! uses smart metering technology to monitor and measure utility consumption in real-time, generating accurate bills and facilitating efficient management. Billing through ismrt! works much like a bank account, we debit an end-users wallet daily with charges for utilities and when that smrt!Wallet balance depletes the power is disconnected.
ismrt! offers transparency, control, and convenience, optimising billing processes and improving revenue management.
Yes, you can choose between daily and monthly billing cycles to suit your business needs.
ismrt! supports a range of payment options, including online gateways, mobile devices, EFT transfers, and cash deposits.
ismrt! automates collections and disconnections based on pre-defined thresholds, ensuring accountability and timely payments.
Yes, ismrt! is scalable and adaptable, catering to businesses of all sizes.
Access same-day usage data, consumption reports, billing history, and payment receipts through the online dashboard.
ismrt! provides dedicated 7 days a week customer support to assist with any inquiries or concerns.
Contact our team to begin implementing ismrt! for efficient utility management in your business.
First time user?
Start with activation and account verification.
Enter the OTP PIN sent to your registered email address.
Setup your SMRT!WALLET account. Verifying your account details, create a password and activate your account to complete the activation process.
When it comes to washing laundry, use cold water as it cleans clothes as effectively as hot water. Also try to take cold showers in warm weather.
By keeping sun out on hot days and letting sun in on cold days, you regulate the temperature in your house and save electricity on aricons, fans and heaters.
Fun Fact: Heating homes in the winter and cooling them in the summer accounts for over 55% of the average person’s utility bills.
A microwave uses significantly less power than an oven or stove and can be used instead for cooking.
You are charged more in peak times (during the day) than early morning and late evenings. Try to do your washing and other energy consuming chores during off peak times.
Old appliances and lightbulbs use much more electricity than energy saving light bulbs and appliances.
Fun Fact: refrigerators annually consume the energy equivalent of 25 huge power plants.
When your are away from home, switch off your DB box to ensure no energy is consumed in your absence.
Wash dishes or shower over a bucket and use the water again for watering plants, flushing the toilet etc.
Showers use less water than baths. Try to limit showers to 5 minutes at a time to save even more.
Fun Fact: cutting 4mins off your shower, can save 114 liters of water.
Ensure you close your taps properly. A dripping faucet can contribute to hundreds of litres of wasted water a month.
Fun Fact: a leaky faucet that drips at the rate of one drip per second can waste almost 12 000 liters per year.
Don’t water your plants on rainy days. Save and store rain water to use somewhere else, like watering plants on dry days.
Use a canvas pool cover that will prevent water in your pool from evaporating and having to refill your pool regularly.